SuperNet Wifi & ADSL


WiFi

Period

Package

Total Price

1 month

SüperNet1 - up to 4 Mbps

         55 TL

SüperNet2 - up to 8 Mbps

         65 TL

SüperNet3 - up to 12 Mbps

         75 TL

SüperNet4 - up to 16 Mbps

         85 TL

3 months

SüperNet1 - up to 4 Mbps

       165 TL

SüperNet2 - up to 8 Mbps

       195 TL

SüperNet3 - up to 12 Mbps

       225 TL

SüperNet4 - up to 16 Mbps

       255 TL

6 months

SüperNet1 - up to 4 Mbps

       300 TL

SüperNet2 - up to 8 Mbps

       360 TL

SüperNet3 - up to 12 Mbps

       400 TL

SüperNet4 - up to 16 Mbps

       450 TL

12 months

SüperNet1 - up to 4 Mbps

       550 TL

SüperNet2 - up to 8 Mbps

       650 TL

SüperNet3 - up to 12 Mbps

       750 TL

SüperNet4 - up to 16 Mbps

       850 TL

As of 6 February 2017 prices will be as below:

Period Package Total Price
1 month SüperNet1 - 4 Mbit'e kadar 65 TL
SüperNet2 - 8 Mbit'e kadar 75 TL
SüperNet3 - 12 Mbit'e kadar 85 TL
SüperNet4 - 16 Mbit'e kadar 95 TL
3 month SüperNet1 - 4 Mbit'e kadar 185 TL
SüperNet2 - 8 Mbit'e kadar 220 TL
SüperNet3 - 12 Mbit'e kadar 250 TL
SüperNet4 - 16 Mbit'e kadar 275 TL
6 month SüperNet1 - 4 Mbit'e kadar 345 TL
SüperNet2 - 8 Mbit'e kadar 395 TL
SüperNet3 - 12 Mbit'e kadar 445 TL
SüperNet4 - 16 Mbit'e kadar 495 TL
12 month SüperNet1 - 4 Mbit'e kadar 650 TL
SüperNet2 - 8 Mbit'e kadar 750 TL
SüperNet3 - 12 Mbit'e kadar 850 TL
SüperNet4 - 16 Mbit'e kadar 950 TL


Period Package Total price
1 month 1 Mbit 10 TL
2 Mbit 25 TL
4 Mbit 35 TL
3 months 1 Mbit 30 TL
2 Mbit 70 TL
4 Mbit 100 TL
6 months 1 Mbit 55 TL
2 Mbit 130 TL
4 Mbit 190 TL
12 months 1 Mbit 100 TL
2 Mbit 250 TL
4 Mbit 350 TL

As of 6 February 2017 prices will be as below, 1 month packages will be closed to new subscriptions:

Period Package Total price
3 months1 Mbit 55 TL
2 Mbit 95 TL
4 Mbit 135 TL
6 months 1 Mbit 95 TL
2 Mbit 180 TL
4 Mbit 250 TL
12 months 1 Mbit 180 TL
2 Mbit 320 TL
4 Mbit 450 TL
  • Telsim SüperNet offers ADSL and WDSL (wireless) connection type options.
  • For both connection types, your internet speed may change depending on the geographical and natural  conditions.
  • Wifi works through antennas. Your locations’s eligibility due to natural conditions and subscriber density is determined after the inspection.
  • In Wifi connections, there is no installation fee for packages of 3 month and more.
  • For Wifi connections, CPE antennas and PoE adapters are registered to the subscriber. The subscriber should return the items after the contract ends.
  • To use ADSL service, you need to have a land line given to you by the Telecom Department. If you have a land line, Telsim will handle application and service delivery with your authorization.
  • To use ADSL service, Telecom Department should be giving ADSL port service in your area.
  • In ADSL service, in addition to SüperNet’s prices Telecom Department has an initial fee of 25 TL + VAT in the first month and 15 TL + VAT in the following months.
  • Packages are purchased through prepaid subscription. Fee of unused months fee is not returned.
  • For ADSL connection type, you need an ADSL modem. You can buy a modem from Telsim Shops.
  • You can subscribe or renew your package through Telsim Shops, Online Services and Call center (444 0 542).
  • Telsim reserves the right to end, prolong or change the campaign.
  • Each connection type is unlimited and is subject to daily (24 hour) Fair Usage Quota. With Fair Usage Quota, you have Turbo Speed (up to 4 Mbps for SüperNet1, up to 8 Mbps for SüperNet2, up to 12 Mbps for SüperNet3, up to 16 Mbps for SüperNet4) for the first 1,5 GB usage of the day, the connection speed decreases as the usage increases and is limited to 1 Mbps when 10 GB of daily usage is achieved. You can use your SuperNet at Turbo speed again after midnight.


WIFI

  • What is SüperNet?
  • Telsim SUPERNET is a super fast fixed ADSL and Wireless (WDSL) internet service provided by Vodafone Mobile Operations Ltd. under Internet Service Provider license as of December 2015.

  • What is Wireless Internet? What are its advantages and disadvantages?
  • In WDSL, internet service is given through antennas installed on the roof of the subscriber. Antenna is connected to a wireless router inside the house through a cable.

  • What are WDSL package options?
  • You can buy your prepaid WDSL packages at Telsim shops, Telsim SüperNet sales points and Telsim Call center (444 0 542) with 1-3-6 and 12 month and up to 4-8-12 and 16 Mbps options. Also you can have as many months as your subscription in credit card installments.

  •  Is there an installation fee in WDSL?
  • There is no installation fee with subscriptions on 3 months and more. In 1 month subscriptions, there is a 50 TL activation fee and 2 TL/meter of cable. In 3 and 6 month subscriptions there is 2 TL fee per meter of cable. In yearly subscriptions there is no cable fee up to 20 m.

  • When will the installation be?
  • The representatives will call you in 3 business days after your application and get an appointment for installation.

  • How can I use WDSL at home or my workplace? What do I need?
  • You can either connect a single computer with a LAN cable or multiply wireless or wired connections with a SüperNet Router. You can purchase a Router from Telsim Shops or SüperNet Sales points.

  • Where can I see my WDSL subscription period?
  • You can use Online Services for anything related to your subscription. You can also see subscription start and end dates there. You can also call the call center (444 0 542). Also, we will send you an SMS 3 days prior to end of your subscription.

  • How can I renew my WDSL package?
  • You can renew your package through Telsim Shops, Online Services and Call center.

  • Can I cancel or return the remaining months of my WDSL package?
  • Unfortunately no. The packages are prepaid and can not be refunded.

  • How can I cancel my WDSL subscription?
  • You can cancel through Telsim Shops, SüperNet sales points or call center. Our technical team will call you within 3 business days and after all the installed items are retrieved your cancellation will be completed.

  • The antenna or the converter is not working. What should I do?
  • Except for natural causes, all breakdowns are regarded as user’s fault. Any inventory replacement/repair will be charged to the subscriber.


    ADSL

  • What is Wireless Internet? What are its advantages and disadvantages?
  • ADSL is a connection type where the subcscriber is connected to internet through an asymetric connection to the land line. Apart from the ISP, there is also a fee paid to the Telecom Department. Telecom Department has an initial fee of 25 TL + VAT in the first month and 15 TL + 16% VAT in the following months.

  • I don’t have a land line but I want to use ADSL. What should I do?
  • First you should apply to Telecom Department and start a land line subscription. You should also check if your location has ADSL port service. After your line is activated, we will make the ADSL application on your behalf.

  • I have a land line but it does not have ADSL port. What should I do?
  • Unfortunately we can not give you ADSL service unless you have port service in your area. However you can use SüperNet WDSL (wireless) internet.

  • How can I use ADSL at home or my workplace? What do I need?
  • ADSL lets you use internet through phone connection with DSL signal. You need an ADSL modem to convert DSL signal to internet. You can also split your phone connection with a SPLITTER and use both internet and the phone at the same time.

  • Where can I buy ADSL modem?
  • You can buy a SüperNet ADSL modem at Telsim Shops and SüperNet sales points. It come with a splitter.

  • What are ADSL package options?
  • You can buy your prepaid ADSL packages at Telsim shops, Telsim SüperNet sales points and Telsim Call center (444 0 542) with 1-3-6 and 12 month and 1-2 and 4 Mbps options. Also you can have as many months as your subscription in credit card installments.

  • What should I do after purchasing ADSL subscription?
  • We deliver your ADSL subscription documents to Telecom Department and start the process. In new subscriptions, Telecom Department starts the ADSL service within 2 weeks. After the service is activated, your SüperNet subsciption automatically starts and we send you an SMS to inform that you have DSL signal in your home or workplace.

  • Where can I see my ADSL subscription period?
  • You can use Online Services for anything related to your subscription. You can also see subscription start and end dates there. You can also call the call center (444 0 542). Also, we will send you an SMS 3 days prior to end of your subscription.

  • How can I renew my WDSL package?
  • You can renew your package through Telsim Shops, Online Services and Call center.

  • Can I cancel or return the remaining months of my ADSL package?
  • Unfortunately no. The packages are prepaid and can not be refunded.

  • How can I cancel my ADSL sunscription?
  • You must apply Telecom Department. Monthly 15 TL + VAT ADSL fee will be cancelled this way.