Telsim’s Business Continuity Policy

• Our priority in disasters and emergencies is to ensure security of life. 
• We protect the reputation and brand value of our company by ensuring the business continuity.
• We enhance our business continuity capacity in accordance with international ISO 22301:2019 standard and the policies of Vodafone group.
• We aim to provide continuity of our products and services considering our consumers’ expectations and legal responsibilities.
• We make plans to prevent or minimize the effects of the event(s) which may undermine the business continuity. We aim our products and services to return to normal levels as soon as possible with these plans. 
• We perform periodical exercises to guarantee our plans to work in disaster and emergency situations.