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International Usage Guide

What should I do to use my phone abroad?

To use your phone abroad, first go to www.kktctelsim.com and login with your Self-service password to reach Online Services page, click on the Setting tab, and switch the "International Call" option ON.

Also you can use My Vodafone application for all your actions. To download My Vodafone app. click here.

How can I get my phone open for international use?

To use your phone abroad, first go to www.kktctelsim.com and login with your Self-service password to reach Online Services page, click on the Setting tab, and switch the "International Call" option ON.

Also you can use My Vodafone application for all your actions. To download My Vodafone app. click here.

How can I make a call abroad?

When you're abroad, put "+" before the number you want to call. In the country you're going, your phone will automatically select Vodafone or one of Vodafone contracted operators with largest cover and most advantage prices. If you're not sure your phone has this automatic operator selection feature you can always activate this option from the setting menu of your phone.

What do I do to connect to Internet abroad?

In order to connect to the Internet in Turkey and other countries, your phone has to have the correct settings.

For iPhones: Settings ---> Cellular ---> Cellular Data and then write "vfinternet" with lower case letters in to the APN section.

For Androids: Setting --->Other ---> Mobile Networks ---> Mobile Data ---> Access Point Names

After you made the selection, you need to write ""vfinternet" in the APN section.

Southern Cyprus Roaming Service FAQ

How can I activate Southern Cyprus roaming service?

You can text “AC” to 7075 to activate the service.

Which GSM services can I use in Southern Cyprus?

You can make voice calls in all directions and you can text SMS. Information about internet usage will be provided at a later date.

Why should I keep my service closed after my travels?

You should turn off your roaming service when you are not within the borders of Southern Cyprus, because if you are within the borders of the Northern Cyprus near the Southern Cyprus border, your device may cause roaming charges due to confusion.

I am within the borders of TRNC but I cannot see Vodafone signal on my phone, I have received Southern Cyprus operator signal, what should I do?

You should close your roaming service by texting “KAPAT” to 7075.

How do I get charged if my service is on while I am in Northern Cyprus?

When your roaming service is on in Southern Cyprus, you will be charged at your domestic tariff at the points where the Vodafone signal is received. If your Southern Cyprus roaming service is on after the Vodafone signal is completely disconnected, roaming service charges.

How do I get charged if I use Southern Cyprus when my roaming service is off?

When your service is not switched on, you will be charged the standard domestic charges for the distance your phone can access the Vodafone signal. Where you cannot receive a Vodafone signal, your phone will not receive service access.

My domestic tariff contents valid in Southern Cyprus?

No, your domestic tariff is valid if you receive service with Vodafone signal.

My roaming abroad service is on, so do I still need to open my Cyprus roaming service?

You need to activate the service to benefit in Southern Cyprus even if your international roaming service is on.

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