• The tariff’s minutes can be used in calls to all local networks and Turkey, the internet is also valid in Turkey, SMS can be sent to all directions.
• Subscribers can customize their tariffs by choosing their minutes ranging from 100 minutes to 2000 minutes in increments of 100 minutes, their data from 1 GB to 20 GB in increments of 1 GB and their SMS from 0 SMS to 1000 SMS in increments of 100 SMS.
• If subscribers want to change the content of the tariff that they previously created, they can do so if their new tariff is priced the same or above their previous tariff. If they haven’t used their tariff at all, the tariff can be changed within the current month, if not the tariff change will be effective next month.
• Charging period is 60 seconds.
• Subscribers can learn remaining minutes, SMS and data by texting KALAN/kalan to 8484.
• The 10 Numara tariff is sold only with a 6-month contract.
• Subscribers who create their own tariff will be able to transfer the unused minutes, SMS and data in their package to the following month for 9 TL per month. To benefit from Devreden package offer, subscribers can text "DEVREDEN" to 8484, subscribe to Devreden tariff from *8484# menu, come to a Telsim shop or Telsim call center 4440542.
• Excess SMS and minutes usage will be charged at standard rate.
• Excess data usage will be charged at posdata bundle excess rate.
• First month’s tariff fee will be calculated by proportioning this period the tariff used to the whole month.
• At the end of the 6-month contract, if subscriber does not want to renew their contract, it will automatically switch to Smart Billing Feature.
• Subscribers who created their package can switch to Smart Billing Feature at any time during their contract without paying any early termination fee, the current contract will continue from where it left off.

• If subscriber chooses Smart Billing Feature, they will be charged an additional 10 TL per month, start from 60 TL package of 10 Numara tariff including 100 minutes and 1 GB and will be charged 30 TL for usage of each extra 100 minutes, each extra 1 GB data and each extra 100 SMS.
• Extra 100 minutes, 1 GB data and 100 SMS charges are activated when extra package usage starts.
• Subscribers can learn remaining minutes, sms and data of their last activated package by texting KALAN/kalan to 8484.
• Subscribers who created their package can switch to Smart Billing Feature at any time during their contract without paying any early termination fee, the current contract will continue from where it left off.
• If subscriber chooses Smart Billing Feature, they will be charged an additional 10 TL per month, start from 60 TL package of 10 Numara tariff including 100 minutes and 1 GB and will be charged 10 TL for usage of each extra 100 minutes, each extra 1 GB data and each extra 100 SMS.
• Extra 100 minutes, 1 GB data and 100 SMS charges are activated when extra package usage starts.
• Subscribers can learn remaining minutes, sms and data of their last activated package by texting KALAN/kalan to 8484.
• Subscribers who created their package can switch to Smart Billing Feature at any time during their contract without paying any early termination fee, the current contract will continue from where it left off.

Subscribers can cancel their packages at Telsim shops or Telsim call center 0 542 888 0 542. If contracted subscribers want to cancel their plans before their commitment period has ended, they will have to pay 30 TL x number of months of usage as early termination fee.

Questions about 10 numara tariff

1) Do I have to pay early termination fee if I cancel my tariff before 6 months while using 10 numara tariff?

• Number 10 Tariff is sold only with commitment. If you want to cancel your tariff before 6 months are up, 30 TL per month used is reflected in the final invoice as early termination fee.
• Ex: A subscriber that cancelled or changed their tariff after 3 months of usage will have 30 x 3 = 90 TL early termination fee in their last invoice.

2) Can I become a 10 numara tariff subscriber without a contract?

• You can subscribe only with a contract. Contract cancellation fee is 30 TL per month for each month of usage.

3) Can I get packages like 150 minutes or 2.5 GB?

• You can create the tariff in 100-minute increments, 1GB increments, and 100 SMS increments.

4) Can I change the content of my tariff?

• If the total price of your new tariff is higher than or equal to the previous tariff you can change your package and you can continue using your new package in the remaining period of your contract.

5) If I change the content of my tariff within a month, when will the new content be active?

• If you haven’t used your tariff at all within the month, it will be activated immediately but if you used it, it will be activated next month.

6) What is the minimum package that I can create?

• Minimum package is 55 TL for new consumer subscribers, it must contain minimum 100 minutes and 1 GB data, the rest of the content can be chosen as the subscriber wants. For enterprise subscribers, minimum package is 22 TL and consists of 100 minutes and 1 GB data. For existing subscribers, the minimum package will stay the same until the end of their contract period.

7) What is the largest package that I can create?

• The largest package can include 2000 minutes, 20 GB and 1000 SMS.

8) How can I learn the remaining minutes, data and SMS in my tariff?

• You can learn the remaining minutes, data and SMS by texting KALAN/kalan to 8484.

9) Can I buy a device with 10 numara tariff?

• Yes, you can buy devices economically priced (total price is less than 999 TL) with a contract.

10) I don’t have time to come to Telsim shops, can I have this tariff in any other way?

• You can apply at isteyinyeterki.com or you can call 0548 888 0542. Our sales representative will bring your tariff to you within 24 hours.

Questions about Smart Billing Feature

• If you speak for 120 minutes, you will have used two 100-minute packages, so your speaking fee is 22 TL. You will also have used two 1 GB data packages, which is 22 TL. Smart billing feature is 10 TL per month, so the total bill will be 54 TL.

12) If I use Smart Billing Feature, will there be no excess usage charge? Will I pay 11 TL for every 1 Gb,100 minutes or 100 SMS without any upper limit?

• Yes, there is no upper limit. You will only pay 11 TL for every 1 GB, 100 minutes or 100 SMS.

13) I have Smart Billing Feature, I haven’t used my tariff at all this month, how much will I pay?

• You will pay 32 TL, consisting of the minimum package of 22 TL for 100 minutes and 1 GB and 10 TL for Smart Billing Feature monthly fee.

14) I talked a lot this month, I used 950 minutes, would it influence the next month?

• No, 110 TL will be added to this month’s bill for these 950 minutes thanks to the Smart Billing Feature. The amount you pay next month will depend on next month’s usage.

15) I created my package but now I want to switch to Smart Billing Feature, how can I do it?

• You can switch to a package with smart billing feature next month by making a request to the customer services. The current contract will continue from where it left off.

16) I use smart billing feature but now I want to create my own package and use same package every month. How can I do it?

• You can submit your request to Call center and can switch to the tariff you will create from next month on. The current contract will continue from where it left off.

• Your package is now including Telsim RedSpot, which provides you wireless internet at the most popular places of Cyprus, without spending your package’s mobile data quota. RedSpot service is provided by Vodafone Evde Operation LTD. Click for more details about RedSpot service including your tariff/package.

• Click for Safe Overflow Pack details.

• For contract renewals and new contracts, the tariff contract period will be 6 months as of May 1, 2023.