What is Fair Usage Quota?
- Fair Usage Quota is one of the concepts that people encounter when using home and telephone internet. Basically, Fair Usage Quota is a system created to ensure that internet users are minimally affected by heavy data traffic during internet use. For example, if an internet user with a speed of 20 Mbps has a data download limit of 10 GB, when the data download limit is reached, the internet user's internet speed is reduced to 5 Mbps. This quota varies depending on the packaging preferred by users.
What hours of the day is the Fair Usage Quota valid?
- The first 10 GB between 08:00-19:00 AKN comes into play after you use standard band (5 Mbit, 10 Mbit or 20 Mbit). Between 19.00 and 23.00, AKK is activated regardless of usage.
How is the internet access speed affected in case of exceeding the Fair Usage Quota?
- If the usage between 08:00-19:00 does not exceed 10 GB, there will be no speed decrease, but if it is over 10 GB, there will be a 2 Mbit speed decrease for every 5 GB of usage. . Between 19:00 and 23:00, the speed is reduced by 2 Mbit for every 1 GB used. The lower limit is 1 Mbit.
How is the internet upload speed affected if the Fair Usage Quota is exceeded?
- AKK does not affect the upload speed. . As standard, the upload speed reaches a minimum of 2 Mbit and a maximum of 4 Mbit.
Which time zone does the Fair Usage Quota not apply?
- Between 23:00-08:00, AKK is not applied and the speed increases up to 25 Mbit.
Fair Usage Quota Does it differ depending on the selected package?
- AKK does not differ depending on the selected packages. AKN comes into play depending on the GB used.
AKK system is not used in Vodafone Home Gamer and dedike Home Internet packages.
Is SMS notification provided when the Fair Usage Quota is exceeded?
- AKK SMS notification is not given when the time is exceeded. Customers who complain about speed are called by our customer services and informed about AKK. Packages are upgraded upon customers' request.