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eSIM: New Generation Digital Sim Card

You can examine everything you want to know about the New Generation Digital Sim Card eSIM in the sections below.

Principles and Other Frequently Asked Questions

What is e-SIM?

eSIM, which is short for the term “Embedded SIM”, refers to the digital SIM card technology that is embedded in phones instead of a physical SIM card. This system, which does not require a physical SIM card, provides many advantages to users. First of all, when using eSIM, it is not necessary to change the SIM card to use different numbers. You can choose the plan you want to be active on your phone without having to insert a new SIM card, especially during international travels.

What are the features of eSIM?

The eSIM card is not a touchable card like physical SIM cards. The most important feature of eSIM cards, which consist of small chips placed in your smartphones, is that they provide flexibility to their users. Thanks to eSIM cards, you do not need to change cards to use a different phone number, and it becomes possible to use two different lines on a single phone. Another important advantage of eSIM cards is that they do not run the risk of being lost or damaged by wear and tear like physical SIM cards. So you don’t have to pay for a new SIM card. Another important feature is that eSIM cards allow you to change the operator via the call center without paying any costs and without wasting time. Finally, since there is no need for a physical change in eSIM cards, you do not have to carry a pin with you to open the SIM card slot.

Is eSIM safe?

eSIM cards are much more secure than physical SIM cards. There is no possibility of physical theft or tampering. They can be disabled remotely in case of loss or theft, which is one of the reasons they are considered safer. At the same time, eSIM cards have the ability to create a unique encryption key for each user. So in summary, it is much more advanced in terms of security than physical SIM cards.

How can I switch to eSIM?

If your phone supports eSIM, you can switch to eSIM in two ways. To install eSIM on your phone, you can visit our Telsim Shops and scan the QR code created by our relevant friends, then activate your eSIM application and start using it immediately. You can apply for eSIM via SMS. You can apply by following the steps below.

Send a message to 7000 by typing the eSIM blank email address on the device you want to use eSIM on. Example: eSIM xxxx.cccc@gmail.com For customers who apply via SMS, SMS incoming and outgoing messages are blocked for 24 hours. For this reason, the applicant subscriber must approve the incoming message. After the requests are submitted to Customer Services, the customer will be called and if the e-mail address has been verified, the necessary e-SIM card will be changed after the identity confirmation and a QR code will be sent to the customer. After the customer scans the code sent to his e-mail address and completes the necessary actions, the physical SIM card will be disabled and the e-SIM card will be active.

Which Phones Support eSIM?

You can see the brands and models of devices that support eSIM below:

AppleSamsungXiomiHuawei
Apple iPhone 15 Pro MaxSamsung Galaxy S24 Ultra 5GXiaomi 14Huawei Pura 70 Pro
Apple iPhone 15 ProSamsung Galaxy S24+ 5GXiaomi Redmi Note 13 Pro 5GHuawei Mate 40 Pro
Apple iPhone 15 PlusSamsung Galaxy S24 5GXiaomi Redmi Note 13 Pro+ 5GHuawei P40 Pro
Apple iPhone 15Samsung Galaxy S23 UltraXiaomi 13 Lite Huawei P40
Apple iPhone 14 Pro Max   Samsung Galaxy S23+Xiaomi 13 Pro 5G 
Apple iPhone 14 ProSamsung Galaxy S23Xiaomi 13 5G 
Apple iPhone 14 PlusSamsung Galaxy S22 UltraXiaomi 13T 5G 
Apple iPhone 14Samsung Galaxy S22+Xiaomi 13T Pro 5G 
Apple iPhone 13 Pro MaxSamsung Galaxy S22  
Apple iPhone 13 ProSamsung Galaxy S21 Ultra  
Apple iPhone 13 MiniSamsung Galaxy S21 +  
Apple iPhone 13Samsung Galaxy S21  
Apple iPhone 12 MiniSamsung Galaxy S20 Ultra  
Apple iPhone 12 Pro MaxSamsung Galaxy S20 +  
Apple iPhone 12 ProSamsung Galaxy S20  
Apple iPhone 12Samsung Galaxy Note 20 Ultra  
Apple iPhone 11 Pro MaxSamsung Galaxy Note 20   
Apple iPhone 11 ProSamsung Galaxy Z Fold5 5G  
Apple iPhone 11Samsung Galaxy Z Fold4 5G  
Apple iPhone XS MaxSamsung Galaxy Z Flip4 5G  
Apple iPhone XSSamsung Galaxy Z Fold3 5G  
Apple iPhone XRSamsung Galaxy Z Flip3 5G  
Apple iPhone SE 2020Samsung Galaxy Z Fold 2  
Apple 12.9 inç iPad Pro (6.gen)Samsung Galaxy XCover7  
Apple 12.9 inç iPad Pro (5.gen)Samsung Galaxy A55  
Apple 12.9 inç iPad Pro (4.gen)Samsung Galaxy A55 5G  
Apple 12.9 inç iPad Pro (3.gen)   
Apple 11 inç iPad Pro (4.gen)   
Apple 11 inç iPad Pro (3.gen)   
Apple 11 inç iPad Pro (2.gen)   
Apple 11 inç iPad Pro (1.gen)   
Apple iPad Air (5.gen)   
Apple iPad Air (4.nesil)   
Apple iPad Air (3.nesil)   
Apple iPad (10.nesil)   
Apple iPad (9.nesil)   
Apple iPad (8.nesil)   
Apple iPad (7.nesil)   
Apple iPad mini (6.nesil)   
Apple iPad mini (5.nesil)  
How can I activate eSIM?

You can start your eSIM subscription by visiting our Telsim Shops and contacting our relevant friends. If you are starting a subscription for the first time, the documents required for a regular line subscription will also be valid for an eSIM subscription. To activate your eSIM after subscription, you must perform the following steps:

for Android Go to the settings menu.

Click on the “Links” tab.

Select “SIM Card Manager”.

Click “Add Mobile Plan”.

Click on “Use Operator QR Code”.

Scan the QR code on your eSIM card.

Your eSIM is ready to use :)

for iOS Go to the settings menu.

Open the “Cellular” tab.

Select “Add Cellular Plan.”

Scan the QR code on your eSIM card.

Enter the PIN code to unlock the SIM.

Your eSIM is ready to use :)

I lost my device using eSIM, what should I do?

If your device is lost or stolen, if you think you can find it again, you can have your eSIM temporarily disabled by contacting our call center at 0 542 888 0 542. When your device reaches you again, you can activate your line again by calling our call center. If your eSIM profile is deleted from your device during the time when you do not have your phone with you, you can re-install the eSIM profile on your line by visiting our Telsim Shops or Online Transactions page and continue using your number. If you cannot find your device, if your new device has an eSIM feature, you can continue using your line without changing the number by defining an eSIM card profile.

I accidentally deleted my eSIM profile from my phone, what should I do?

If your eSIM profile has been deleted for any reason, just like in case your device is lost or stolen, you can request your profile to be reinstalled by visiting our Telsim Shops or Online Transactions page and then you can continue to use your number.

Is eSIM paid?

When you want to convert your existing SIM card to an eSIM card or start your new subscription as an eSIM, you will not have to pay any extra fee other than the standard SIM card renewal/change fee.

Do all my eSIM subscriptions have to be with the same carrier?

If your phone is not blocked for any operator, it is possible to get eSIM subscription from different operators.

So, how many e-SIM subscriptions are possible on the same device?

In fact, there are no limitations on eSIM subscriptions. You can have as many eSIM subscriptions as your operator allows. However, no matter how many subscriptions you have, you can only actively use one eSIM on a device. Additionally, if your phone supports eSIM, it is possible to use both your physical SIM card and eSIM profile on the same phone.

What are the advantages of eSIM?

It provides the opportunity to change SIM cards without any physical intervention. Dual lines, both physical and eSIM, can be used on the same device. You can use different tariffs for different data usage for calling. You can have more than one eSIM profile on your device. You can easily renew your SIM profile by saving time without having to go to dealers. It offers a much higher level of security than standard SIM cards. It is both an environmentally friendly and user-oriented technology as it does not include costs such as card, paper, storage and maintenance as the physical SIM card. In negative situations such as loss/stolen, you can remotely intervene via the call center to temporarily or completely shut down your line and prevent others from using your line.