Stop the shocking bills
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I do not want to have a surprise invoice, my package is iStop M, will I have to pay a surcharge when I finish my minutes?
There is absolutely no overpayment on iStop Tariffs! In the meantime, if you finish which content you are in during your billing period (Minute, Internet, SMS), that feature of your line will be stopped. That is why you are going to get rid of the extra use and exceeding bother. If you wish, you will be able to reuse your content, which ends in a month, in special packages for only 23 TL.
When minutes of iStop tariffs for the other operator are exhausted, will I not be able to call the other operator?
You could do it. In iStop tariffs, there are extra minutes to the other operator's direction as much as half of all direction minutes. When you initiate a call in this direction, your extra minutes will diminish first. Once these minutes are finished, you will be able to take advantage of the "All Direction" minutes remaining in your package to make the call in the same direction again. If you finish your existing minutes in the month, your call for all directions will be restricted this time.
Can I call anywhere when my calls are restricted for all directions?
Telsim customer services (0 542 888 0 542) and all calls except emergency numbers will be restricted. You will be protected from the limit-exceeding fee and high billing problem. If you wish for your instant call needs, you can buy extra minutes via SMS, or with Telsim Vodafone customer service.
I use the iStop S tariff, I have finished my minutes before the billing date, and my calls have stopped. What do I need to do to make a call?
You can reload your finished contents, for this case 100 minutes, until the end of the month for 23 TL. To get this advantage you should text DAKIKA 100 by sending a free message to 8008. You can add minutes for additional 23 TL to your tariff.
Can I refill all content that is finished in iStop tariffs?
Yes, you can reload your content separately for each content (Minute, Internet and SMS), as 100 DK 23 TL, 1 GB 23 TL, 100 SMS 23 TL. You can also increase your content with the additional package. For this, you need to text, “DAKIKA 100” for minutes, “SMS 100” for SMS, “INTERNET 1” for Internet to 8008.
Are there any limitations on content adding?
Yes, there is an upper limit on additional content bundle based on the content properties of the tariffs. Namely;
iStop L subscribers can buy up to 4 times minutes, 4 times SMS and 4 times internet in the same month. iStop M subscribers can buy up to 3 times minutes, 3 times SMS and 3 times internet in the same month. iStop S subscribers can buy up to 2 times minutes, 2 times SMS and 2 times internet in the same month.
Will I be able to use the unused Internet and SMS in the next month, which is included in the package and I buy extra?
No, content that is included in your tariff and that you purchase extra can only be used within that month, not transferred to the next month. The Vodafone Devreden feature does not apply to these tariffs.
I use iStop tariffs, do I pay a penalty if I leave before 12 months?
The iStop tariff is valid only with the commitment. 60 TL per month used is reflected in the last invoice for the termination fee.
For example, a subscriber who changed tariff or terminated his/her subscription after 3 months from initial commitment should pay 60TL * 3Month = 180TL for the termination fee in the last invoice.
Can be a member of iStop tariff without any commitment?
There will be no participation to iStop tariff without commitment. 60 TL per month used is the termination fee.
Can I change the tariff during the commitment period?
You have right only to change upper package without penalty.
How can I learn the contents of rest in my package?
Subscribers can learn remaining minutes, SMS and data by texting KALAN/kalan to 8484
Can I buy a device with the iStop tariff?
I use the iStop M tariff. Normally 127 TL is the price of the tariff, but the bill came with extra 0.77 TL as 127.77 TL. What is the extra 0.77 TL?
The tariff price does not include MTTU tax which is 0,77 TL. That is why this price will be reflected independently.