Packages

• • Telsim customers may benefit from Screen Protection Insurance with cash payment or with an additional 12-month commitment to the tariff.
• • Telsim customers who benefit from Screen Protection Insurance with a 12-month commitment cannot cancel their packages or switch to a lower package during the contract period. However, they may switch to a higher package if they wish.
• • Telsim customers who cancel the commitment will be charged an early termination fee equal to the remaining payment months x monthly device fee.
• • A GSM number can only benefit from one Screen Protection Insurance at a time.
• • In the event that the subscription initiated with the GSM Subscription Agreement is canceled by the customer during the commitment period or the customer fails to fulfill its obligations; Telsim reserves the right. In addition to all these, the debts accumulated until the date of non-compliance with the commitment and the amount of the penalty clause will also be reflected on the first invoice of that subscription.
• • Telsim customers will have the right to repair the screen and device damages caused by screen damage only once a year under Screen Protection Insurance.
• • In case of screen damage, motherboard damage and replacement, the motherboard will be repaired for an additional fee. The customer will be contacted for approval, if the fee is approved, the device will be repaired completely, if not approved, only the screen will be repaired and delivered to the customer.
• • Screen Protection Insurance also covers free logistics service.

Click for detailed information.

Click for detailed information.